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March 20, 2020: SGI Guidelines for Physical Therapists Related to COVID-19


SGI provided the notice below on March 20. SPA is seeking clarification on some areas of the guidelines. Updates will be posted as they become available.


SGI/Saskatchewan Physiotherapy Association – COVID-19

In view of the current COVID-19 pandemic, SGI is recommending the following regarding the treatment of SGI injury customers.

The direction from the Canadian Physiotherapy Association is “strongly recommending postponing care and services if the patient's condition permits or providing them virtually, if possible, at least until after March 30.”

SGI is also aware of the direction of the Saskatchewan College of Physical Therapists:

“Effective immediately, clinics should be limited to having no more than 50 people in their facility, or to operate at half of their capacity, whichever is lesser. Also effective immediately is closure of any portions of a clinic that contain a gym or fitness studio. This closure will remain in effect until further notice.
            The SCPT is recommending that all private and outpatient physical therapy services follow the recommendations of the Canadian Physiotherapy Association and cease offering face to face services to the public prior to March 23, 2020.”

SGI encourages any physical therapy services to adhere to the direction from the CPA and the SCPT.

If at all possible, home programs should be developed for SGI customers. RTWs in progress should continue, wherever possible.

SGI will support continuing treatment through a virtual platform; however, the platform being utilized must be secure and adhere to the requirements of your regulatory body. We ask that no medical information be exchanged and no videotaping take place.

For billing purposes, the SGI ePay Fee Guidelines will apply.

There will be flexibility in reporting requirements based on the individual situation. SGI encourages contact with the customer’s Personal Injury Representative, or one of the Medical Facilitators, Renee Wollbaum 306-775-6476 in Regina, or Stacey Forgrave 306-683-2191 in Saskatoon.

Where continuing care is not an option, it will be considered a “pause” in treatment.

Please note that this directive will be in effect only for the period of time that the COVID-19 social distancing measures are in effect. Once the Provincial Medical Officer deems it is safe to resume in-person care, it is expected that the clinics revert back to seeing SGI customers in their clinics.

If you have further questions, please contact Jamie Rissling at 306-737-2336.

Thank you for your co-operation and all your efforts to maintain continuity of care through this challenging time.

Jamie Rissling CIP
Director, Corporate Rehabilitation Services